Privacy & Policy

Welcome to Top Pest Control BD ("we," "our," or "us"). We are committed to protecting your personal information and your business's sensitive data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.tpcbd.com or engage our audit and compliance services.By accessing our website or using our services, you consent to the data practices described in this policy.

Information We Collect

We collect information to provide accurate auditing, certification support, and verification services. This includes:

• Personal Information: Name, email address, phone number, and job title of contact persons.
• Business & Operational Data: Company name, factory location, trade license details, process maps, and compliance documentation required for audits.
• Financial Information: Payment details, billing addresses, and transaction history (for invoicing purposes).

How We Use Your Information

We use the collected data for the following professional purposes:

• Service Delivery: To conduct gap analyses, internal audits, and compliance assessments.
• Verification: To populate and validate data in our "Certificate Check" verification portal.
• Communication: To send audit reports, invoices, renewal reminders, and service updates.
• Legal Compliance: To maintain records as required by local laws and accreditation standards.

Data Protection & Confidentiality

As an audit-related business, Confidentiality is one of our core pillars.

• Security Measures: We implement administrative, technical, and physical security measures to protect your data from unauthorized access or disclosure.
• Strict Non-Disclosure: Information regarding your factory’s non-conformities, processes, or trade secrets is strictly confidential. It is never shared with competitors or unauthorized third parties.

Sharing of Information

We do not sell, trade, or rent your personal or business information to others. We may share generic aggregated demographic information not linked to any personal identification regarding visitors and users with our business partners.We may share specific data only in the following circumstances:

• Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or government agency).

Certificate Verification Portal

Our website features a "Certificate Check" tool.

• Data regarding the status, scope, and validity of issued certificates is considered public information for verification purposes.
• By accepting our services, you acknowledge that your Organization Name, Standard, and Certificate Status will be searchable in our public database to ensure transparency for your stakeholders.

Cookies

Our website uses "cookies" to enhance the user experience. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that disabling cookies may affect certain features or functionalities of the site.

Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request corrections to any inaccurate or incomplete data.
• Request the deletion of your data (subject to our legal obligation to retain audit records for a set period).

To exercise these rights, please contact us at the email below.

Changes to This Policy

Top Pest Control BD has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

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Email: toppestcontrolm@gmail.com

Phone: +8801980-407669

Address: Flat - 6/E &F, House - 398, Cityport Building, Ashkona, Dakshinkhan, Dhaka-1230, Bangladesh